Privacy Policy

1. Who we are
Manchester Washing Machine Hire (“we”, “us”, “our”) is responsible for your personal data.

2. What data we collect
We may collect your name, phone number, email address, home address, order details, payment details, technical information such as IP address and browser type, and website usage information.

3. How we collect your data
We collect data when you contact us by phone, email or WhatsApp, place an order, or browse our website using cookies and similar technologies.

4. How we use your data
We use your data to provide appliance hire services, process payments, arrange delivery and collection, communicate with you about your order, improve our website and services, and comply with legal obligations.

5. Legal bases for processing
We process your data where necessary for the performance of a contract, to comply with legal obligations, for our legitimate interests, or with your consent where required.

6. Sharing your data
We may share your data with payment providers, delivery or installation partners, and website or IT service providers where needed to run our business. We do not sell your personal data.

7. Data retention
We keep personal data only for as long as necessary for the purposes we collected it, including legal, tax and accounting requirements.

8. Your rights
You may have the right to request access to your personal data, correction of inaccurate data, erasure, restriction, objection to processing, and data portability, depending on the circumstances.

9. Data security
We take reasonable technical and organisational measures to protect your personal data.

10. Contact
To ask questions about this policy or your data, contact us on 07392 991 958.